Meet the Team at Enhanced Smiles
Tina Fagala
Registered Dental Hygienist
Tina is a dedicated dental hygiene professional based in Gastonia, North Carolina. Known for her gentle approach and attention to detail, she has spent her career helping patients maintain healthy, confident smiles. Tina’s passion for oral health is matched by her commitment to building lasting relationships with the people she serves, making each visit as comfortable and positive as possible. A proud member of the Gastonia community, Tina values the close-knit connections she shares with friends, family, and neighbors. Outside of work, she enjoys giving back through local events and spending time with her loved ones. Her combination of professional skill, genuine care, and community spirit has earned her the trust and respect of both colleagues and patients alike.
Kimberly Osorio
Patient Coordinator
My name is Kimberly, I joined Enhanced Smiles in Jan 2021 as a Patient Coordinator. I'm dedicated to helping patients with every step of their dental visit. I've lived in Gastonia all my life; I have an Associate's Degree in Medical Office Administration and I'm conversant in Spanish. After many years in the medical industry, I decided to make a professional change. I'm proud to say I love working with an amazing group of people because we treat each other like a family.
Outside of work I'm an active member of my church, love hiking, traveling, and enjoy coaching my son's soccer team. I have 4 amazing children, they're my life. Spending time with family, friends and God is very important to me. I value every moment and cherish every memory.
Karen Ortiz
Patient Coordinator
I'm Karen! I started working for Enhanced Smiles in March of 2021; I enjoy my position as one of the patient coordinators and I love how close I've become to my coworkers - they're like a second family.
Things I love include the beach, my pets, music, and spending time with loved ones.
I am grateful to be part of a team that truly cares and wants the best for not only their patients but also their staff
Johnson Phu
Insurance Coordinator
Johnson, a Gastonia native, is very knowledgeable with insurance with his 7+ years of experience. He is the one we all go to when we have questions related to dental insurance. Outside of work, Johnson loves playing video games and hanging out with friends.
